Are you insured?
Yes. We carry public liability insurance for work in customers' homes. Our cleaners are vetted and reference-checked before they work for us.
Do you bring your own cleaning products and equipment?
Yes, everything. If you'd prefer us to use particular products, for example if someone in the house has allergies, tell us and we'll use yours.
Do I need to be home during the clean?
No. Most regular customers give us a key or a key-safe code. Keys are logged and kept securely, and only your cleaner has access.
How do I pay?
By card when you book, or by bank transfer for regular customers. You don't pay cash to the cleaner.
What if I'm not happy with the clean?
If anything falls short of our standards, we'll make it right at no extra cost. Let us know within 48 hours.
Can I cancel or move a booking?
Yes. Give us 48 hours' notice and there's no charge. Less than that and we may charge for the visit, because the cleaner has kept the slot for you.
Which areas do you cover?
All of Edinburgh and the surrounding towns. Have a look at the areas list, and if you're just outside it, ask. We can usually help.
Do you do commercial cleaning?
Our focus is homes. If you have a small office or a holiday let, get in touch and we'll tell you whether it's something we can do.
Ready to book?
See your price in a minute, or call and we'll sort it on the phone.